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Frequently Asked Questions

Library App
Getting Started & Library Dashboard
Your Library Card
Your Account
Borrowing
Holds
Fees
Student Library Accounts
Cards at Other Libraries

Getting Started & Library Dashboard
Complete a One-time Registration

Use your current library card number and password the first time you log in to set up and customize your account.

Create a username. The username you choose will display in the catalog if you opt-in to share ratings, reviews, reading lists, or your profile.

Select your primary library.

Set your privacy settings.

Choose whether you would like to keep your borrowing history and import your Saved Titles List from the old catalog if you currently have one.

After completing your registration, you can use your username or library card number to log in.

You will be asked if you would like to import your Saved Titles List , opens a new windowfrom the old catalog.

You are all set! Once logged in, your account information, settings, checkouts, holds, and more can all be found in the Library Dashboard.
Usernames can consist of up to 24 letters, numbers and underscores. One of the features of our new catalog is the option of participating in a vast library community with more than 10 million library lovers sharing reviews, comments, and lists. Your username will be unique to you and will be displayed alongside any content you share.

When you create a username, you may find another user already uses your preferred username. If so, a similar alternative will be suggested.

When logging into your account, you can continue to use your username or library card number after your new username has been created.

Usernames for Kids Under 13

In compliance with the Children's Online Privacy Protection Act (COPPA), children under 13 cannot choose their username, enter comments, or add other content that requires typing.

Instead, kids can select a color and an animal as their username. A number will be appended to the end of this combination to make the username unique, for example, red_dog_1010. When a child turns 13, their account will be updated to a standard account on the first day of the month following their birth month.

If a child wants to create free text comments, quotes, and lists or create a unique username, a parent or guardian can give permission, following the instructions when logging into the child’s account. These permissions will then be managed from the parent’s or guardian’s account. Library staff cannot enable these permissions on a child’s account.
Protecting your right to privacy and confidentiality is essential to intellectual freedom and our mission. Your new catalog lets you share what you're reading, watching and loving at the Library. We want to ensure you understand what you're sharing and what is kept private. Make sure to review your privacy settings when you create your account.

Always Private:

Your current checkouts, holds and fees.

Your library card number and password.

Your borrowing history - if you've enabled it.

Borrowing History
Borrowing history lets you view all items you’ve checked out. By default, the Library does not retain your borrowing history. You can save your borrowing history by enabling this feature within your account setting. If this option is selected, your borrowing history will remain confidential per our policies. You can disable your borrowing history anytime, which will also delete your history. Once your Borrowing History is deleted, it cannot be retrieved. Update your settings at My Settings > Account Setting > Borrowing History.

Shelves
Shelves allow you to track titles you’ve enjoyed or would like to enjoy. Shelves are private by default. You can make specific items private even if you make your shelves public. Private notes and personal tags for any title will always be private. Removing a title from your shelf will remove your ratings and comments as well. Update your settings at My Settings > Privacy > My Shelves.

Activity Feed
Your activity feed is public by default. Your feed displays items added to your public shelves and lists, comments and ratings you’ve added to specific titles and lists and comments by others you follow. Make your feed private at My Settings > Privacy > My Feeds.

Lists
A list is a collection of titles related to a specific topic or idea. After you create your list, set the privacy settings. You have multiple options, including making the list private.

Your library records are protected by state law (RCW 42.56.310, RCW 42.56.210). Unless required by law or requested by you, the Library does not share information about your records.
Borrowing history tracks items you have borrowed and returned to the library. Only you can enable this feature, and it is always kept private. Your history is not viewable by staff. Borrowing history can be enabled the first time you log in, or anytime after from the My Setting section of your library account.

Accessing Borrowing History

Borrowing history is accessible from the menu in the My Borrowing section. You can also navigate to your borrowing history from the My Borrowing account summary in the left sidebar of any borrowing page. When you first view your borrowing history, you'll see up to eight most recently returned titles. Click View All Borrowing History to see all titles.

Sorting

You can sort borrowing history by returned date, title, author or format if you have 100 titles or fewer. When your borrowing history has more than 100 items, sorting is removed. Because your borrowing history is stored separately from the catalog, making sorting available for more than 100 titles impacts your user experience, slowing the page load time.

Explore more about Borrowing History.

Shelves allow you to track titles you've read and items you’ve borrowed, are borrowing or plan to borrow. Three shelves are available. Items added to your shelves are private by default and can be made public in your settings. You can add items to shelves from anywhere on the site, including search results, you're on hold, checked out and borrowing history pages, another user's shelves, awards and best sellers pages, booklists and your shelf itself.

Completed Shelf

Fill this shelf with everything you've read, watched or listened to. Browse items you’ve enjoyed and find related recommendations and lists. Items you rate, tag or comment on are automatically added to your Completed Shelf.

In Progress Shelf

Keep track of items you're currently borrowing.

For Later Shelf

Create a “wish list” of items you'd like to enjoy.

Move Items Between Shelves

To move the title between your shelves, go to your shelves and select the item you want to move. Select "manage item" beside the item, and from the dropdown menu, select the destination shelf.

Explore more about using Shelves.

Get social! From your account, you can rate and review titles you've read, add quotations, summaries, and more.

Explore the full guide.

When your first register your account, you will be asked if you would like to import items from your Saved Titles List in the old catalog to your For Later Shelf in the new catalog. Select Import List Items to begin the import. You can also do this later from the For Later Shelf. All imported items will be marked private.

You may notice a difference between the number of items on your list in the old catalog and the number of imported items that appear on your For Later Shelf. This can happen because of adjustments made to the catalog records during the transition. If you had multiple Saved Title Lists in the old catalog, they will be merged when they are imported and will appear as one list on your For Later Shelf.

Once your import is complete, you can sort your items, moving them to your completed and in-progress shelves. You can also use your import as inspiration for new lists, using the Lists, opens a new window feature.
A list is a collection of titles related to a specific topic or idea of your choosing. For example, Knitting Books for Beginners or The 10 Best Movies about Baseball would be suitable subjects for lists. Although lists are meant for sharing, you can decide who will see your list when you publish it.

Why Create Lists?

Creating lists is a great way to help other library folks discover new works. Best Italian Cookbooks, 10 Books My Daughter Loves Best and Movies That Changed My Life are examples of lists you could create. A good list is a curated topic guide. A list shouldn’t be just a group of titles by an author, since you can do that just by searching, or a group of titles you want to borrow, since you have a For Later shelf for that.

You will see lists in several locations on the site:

When you browse the details of a title, you’ll see links to everyone’s lists that contain that title under the Listed heading.

The lists you create are shared with other users when they view your collection. (The exception is lists you have chosen to keep private.)

Users’ lists are also featured at the bottom of the Recent Activity page.

To create a new list

Log in to your account.

On the menu, select Lists.

Select the Create a New List button.

Select Guides and Recommendations.

Select the type of list you want to create. This will help inform others about the list’s contents.

Give the list a title. Others can search for your list by the words you use, so make the title informative.

Add a description, if you wish, to elaborate on the title. A description is optional but will help others find your list.

Select Add to List to add catalog titles or website URLs to your list. For details, see Adding Titles to Lists.

When you’ve added all of your titles, click Finished Editing.

Choose who can see your list.

Everyone.

People in a specific location. This is useful for lists of local interests, such as school projects.

Anyone with the link. Use this when you want to share a list with someone but don’t want to make it available to everyone.

Only me. This makes the list private. No one but you can see this list.

Select Publish.

Explore more about Lists.
Library App
Skip the line and check out with our mobile app!

Open the Kitsap Regional Library app. Click the Checkout button (shopping cart icon) to begin the process.

On the Checkout screen, scan the Kitsap Regional Library barcode of the item using your device's camera. You can also type the barcode using the Enter Item Barcode (keyboard icon) at the top right of the screen.

After scanning an item, you can Check Out Item or add the item to your For Later shelf.

As items are checked out to you, they are added to the Items Checked Out screen. From there, you can confirm items you've checked out and view due dates.

Tap Finish to complete the checkout process.

If you have multiple accounts, switch between any accounts that have been added to the app from the Self-Checkout screen. Tap the "i icon" at the top right of the screen, and the preferred account can be selected. The item will be checked out to this account.

Please be aware that the following iPhones are presently experiencing occasional issues with the app's scanning feature:

iPhone 13 Mini

iPhone 13 Pro

iPhone 14 Pro

iPhone 15 Pro

Our app developer continues to investigate this issue and work on a solution.
Explore the Kitsap Regional Library app available on the App Store and Google Play. Using your phone or tablet, you can:

Search library items and place holds

Scan the barcode of a book and search for it in the library collection

Manage account preferences, view holds, and checkouts

Rate and comment on your favorite titles

View recommendations from other borrowers

And so much more!
Your Library Card

You are eligible for a library card if you live or work in Kitsap County or own property in the county. Additionally, residents of Washington state living in areas that support public libraries may also apply.

Apply in Person

Visit your favorite Kitsap Regional Library branch to apply in person. Provide a photo ID and proof of address to get your new library card from the front desk.

Apply Online (Kitsap County Residents Only)

Apply online for instant access to downloadable ebooks, audiobooks, digital magazines, and expansive research databases. Visit your favorite branch and request your physical card at the front desk with a photo ID and proof of address to gain access to the entire collection.

Kitsap County residents can apply online for instant access to downloadable ebooks, audiobooks, digital magazines and expansive research databases.

If you live in an area of Washington state that provides library services, please visit your favorite Kitsap Regional Library branch and request a library card at the front desk, simply provide photo ID and proof of address.

If your library card is lost or stolen, report it immediately by calling one of our locations or connecting with us online, and we will assist you in getting a new card.

You are responsible for all materials checked out on your account until you declare your card is missing and have a stop placed on your account. Once a stop has been placed on your account, your card number will no longer provide access to library resources.

If you are under 18, you are eligible for a library card. Your parent or guardian's name will be recorded on your account. If you are not accompanied by your parent or guardian at the time of your application, we will mail your card to your home address. A parent or guardian may cancel a child's card at any time by informing the Library of this request in writing.

Library cards expire if not used within three years. We are always happy to issue new cards so do not worry if your card expires.
Your Account
Please call or visit any location of Kitsap Regional Library to update or renew your library account.
Your library account gives you access to our expansive online and in-person collections.

Visit your local branch to:

Borrow books, audiobooks, MP3 ReadAlongs, magazines, DVDs, CDs, and video games

Borrow a Check Out Washington Discover Pass, an Early Learning Kit, a STEM Learning Kit, a Book Group Kit, a telescope, or a ukulele

Read a current newspaper or magazine

Attend a library event

Copy, print, and fax

Use Wi-Fi or a public computer

Reserve a meeting room or study space

Utilize test monitoring for your next exam

Discuss your burning questions with a librarian

Visit KRL.org to:

Borrow downloadable ebooks, audiobooks, and magazines

Connect to free digital resources

Attend a virtual library event

Request a Book Bundle to pick up with your holds

Make a BookMatch and find your next great read

Book-a-Librarian for personalized support

Reserve a library meeting room

Request test or exam monitoring

Request genealogy items

Learn about Kitsap Regional Library
Please reset your password online or contact your local library for assistance.
Borrowing
The Library has a wide variety of materials for all ages including books, ebooks, DVDs, CDs, kits, and audiobooks. Additionally, the Library provides access to online databases and resources.

Cardholders can borrow up to 100 physical items at a time and enjoy unlimited access to digital magazines. Digital audiobooks and ebooks are limited to 20 per cardholder, while video games and kits are limited to 10 per cardholder. Book Group Kits and Discover Passes are limited to one per cardholder.

You can place items on hold at any location, online or by phone. Cardholders can have a maximum of 50 physical items and up to 10 items from our digital collection on hold at one time.

Most library items have a check-out period of three weeks (21 days.) There are a few exceptions: DVDs (under 3 hours), video games, and Check Out Washington: Discover Passes can be borrowed for one week at a time. Book Group Kits check out for six weeks at a time.
We take care of that for you automatically! If no one is waiting for your item and your account is in good standing, we will automatically renew your loan period up to three additional times.

If you wish to renew items manually, several methods are available:

Renew your materials online at catalog.KRL.org

Renew by phone. Call your local library and ask to renew your materials. Be sure to have your library card handy.

Automatic renewals are not available for Book Club Kits, interlibrary loan items, or items in our digital collection.
Books and other eligible items in the library collection renew automatically up to three times when no one is waiting for them, and your account is in good standing. You can also renew items at KRL.org or by contacting us directly.

Automatic renewal information will be available under My Account. If you receive email or text message notifications, you will receive an automatic renewal notice three days before the renewal takes effect.

Not at this time, however, please feel free to follow the original item return date provided with your hold.

We cannot automatically renew items with active holds placed on them, items that have already been renewed three times, Book Group Kits, interlibrary loan items, digital items, or if your account is not in good standing.

Check your patron account to ensure your contact preference is email and that the email address on file is correct. We also recommend checking your email spam folder for the notices. Adding librarynotices@krl.org to your contacts may help notifications reach your inbox.

Alternatively, you can opt-in to receive text notifications by phone. Confirm your phone number on file and change your contact preference to phone in your patron account.

If you'd like to add an alternative email address or phone number for text messages, we can help you make this change.
Holds

Are you looking to reserve a particular title? You can place a hold online, in person, or over the phone. Contact your local library branch for assistance.

Cardholders can place holds on a maxium of 50 physical items and up to 10 items from our digital collection at one time.

Holds are held for pickup for seven days, excluding days that the library is closed.

You can visit the On Hold section of your patron account to see how long your items will be available for pickup.

Yes. Email, call, or visit us and ask to add another person to your account. This will authorize that individual to pick up holds on your behalf.

Check your patron account to ensure your contact preference is email and that the email address on file is correct. We also recommend checking your email spam folder for the notices. Adding librarynotices@krl.org to your contacts may help notifications reach your inbox.

Alternatively, you can opt-in to receive text notifications by phone. Confirm your phone number on file and change your contact preference to phone in your patron account.

If you'd like to add an alternative email address or phone number for text messages, we can help you make this change.

You can change the pickup location of holds that are “paused” or “not ready” in the On Hold section of your patron account.

For holds already “in transit” or “ready for pickup,” contact us and have the item sent to a different location.

To change your preferred holds pickup location, visit the Holds and Pickup Location section under patron account settings.
Fees

The Library does not issue daily charges for overdue items.

An item is considered lost 21 days after the final due date, and a replacement fee will be added to your account, as outlined within our Fee Schedule and Fee Library Policy.

As a courtesy, email notices are sent before the due dates.

If the item is returned within one year, the replacement fee will be removed, or a refund will be issued, as outlined within our Fee Schedule and Fee Library Policy.
Student Library Accounts
Bremerton School District, North Kitsap School District, South Kitsap School District, and Kitsap Regional Library have partnered together to make accessing the public library easy for students. Any student within these school districts can use their student ID number as a library card at Kitsap Regional Library, gaining access to everything the Library has to offer.
Visit your favorite branch to:

Borrow books, music, movies, DVDs, and magazines

Borrow a video game. Our collection includes: PS3, PS4, XBox 360, XBox ONE, Switch, Wii, and Wii U games

Check out a Discover Pass, telescopes, ukuleles, and STEM Learning Kits

Enjoy dedicated spaces for kids and teens

Connect to free Wi-Fi or use a public computer

Take advantage of private study space

Explore in-person classes, events, and after-school activities

Connect online for:

Free online tutoring and homework help

Expansive research resources and learning tools

Downloadable ebooks, audiobooks, video streaming, and magazines

Virtual classes, events, and after-school activities
The student library account is a second account for these students. Students will have access to both accounts and can use either account.

Fees will be applied to a student's account in the event that an item is lost. Kitsap Regional Library does not charge for late items.

Yes, student library accounts provide access to Kitsap Regional Library resources year-round.

When first accessing a student library account, the student’s Bremerton School District student ID number should be entered as both the password and library card number. To update the password, visit my account from the catalog and select "change login."

When first accessing your account, enter your new student library account number—nk+your student ID number—as your library card number. For the password, enter your North Kitsap School District Student ID.

When first accessing your account, enter your new student library account number—sk+your student ID number—as your library card number. For the password, enter your South Kitsap School District Student ID.
Cards at Other Libraries
Yes, if you have a Kitsap Regional Library card, you can obtain a library card from other libraries.

Please take your Kitsap Regional Library card, valid ID, and proof of address to any of the following library locations to apply for a card:

Jefferson County Library System

King County Library System

North Olympic Library System

Pierce County Library System

Puyallup Public Library

Seattle Public Library

Sno-Isle Libraries

Timberland Regional Library
For an Olympic College library card, please visit their website for information on how to open a Community Patron account.

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